|
|
| Regal
Hotels International offers a fast, efficient, and reliable
delivery service to the customers. A confirmation call will
be issued upon receipt of the purchase order from the customers.
The delivery details are as follows: |
| |
|
Type
of Delivery Schedule
|
Order
Time
|
Delivery
Date
|
|
0
(Last Minute Gifts)
|
Order
placed on or before before 11:00 am |
Delivery
on or before 5:00p.m. on the same day |
|
1
day
|
Order
placed on or before 3:00 p.m. |
Delivery
on or before 5:00p.m. on next day |
|
2
days
|
Order
placed on or before 3:00 p.m. |
Delivery
on or before 5:00p.m. after 2 days |
|
3
days
|
Order
placed on or before 3:00 p.m. |
Delivery
on or before 5:00p.m. after 3 days |
|
4
days
|
Order
placed on or before 3:00 p.m. |
Delivery
will be advised through phone or email |
|
| |
| Multiple
Order |
|
Different
gifts may have different delivery time. When you order the
gifts with different delivery time, you can receive them
all accordingly to the longest lead time among the gifts.
(If you order a cake with 1 day lead time and a gift hamper
with 3 days lead time, then you can receive both the cake
and hamper after 3 days.)
|
| |
| You
can see the latest day you can receive the product on the
Online Order Form. |
| |
| Still,
final delivery time will be advised by our staff to maintain
the exquisite quality of RegalGifts. |
| |
| Variation
/ Cancellation of Order |
| Orders
once accepted by RegalGifts will not be subject to cancellation.
Any failure of delivery due to sender's incorrect information
on any of delivery details, RegalGifts will not accept any
refund request. If there are any changes on delivery details,
RegalGifts will accept unless the products have not been delivered. |
| |
| Service
Charge |
| For
each order, you will be assessed a service charge of $50 together
with the cost of the product in the bill. |
| |
| Out
of Stock |
| Regal
Hotels International will make reasonable efforts to have
the items you want in stock at all times. If the product is
temporarily out of stock, we will inform you through email
or phone about anticipated delivery dates or we will arrange
100% refund to you. |
| |
| Disclaimer
of Flower |
| Due to limited supply
and seasonality of the flowers and plants, RegalGifts reserves
the right to replace them of similar value to replace any
items featured in the catalogue photos. |
| |
|
Deliverable Location |
| Delivery
policy applies to local delivery in Hong Kong only, including:
- |
| 1.
Hong Kong Island |
| 2.
Kowloon |
| 3.
New Territories |
| *No
Delivery Service for outlying islands, Chek Lap Kok & Tung
Chung areas |
| |
| Self-Pickup |
